The independent review desk for customer support software

Why we exist

[Placeholder] Zazazachat is an independent publication that reviews live chat, help desk, and AI customer support software. This section will describe the problem we set out to solve for support and CX teams evaluating tools.

How we work

[Placeholder] Every ranking and verdict on this site follows a published testing methodology rather than vendor marketing. This section will explain our hands-on evaluation process and how our recommendations are produced.

Who we help

[Placeholder] From founder-led support teams to scaling CX organizations, this section will describe the readers we write for and the buying decisions we help them make.